Frequently Asked Questions

A Little Clarity Before We Begin

We want every client to feel confident and comfortable choosing Polished & Pristine. Below, you’ll find answers to common questions about our services, scheduling, and what to expect when working with us.

If you have a question that isn’t covered here, we’re always happy to help

  • We provide residential cleaning, commercial cleaning, specialty cleaning, and post-construction cleaning. Each service is tailored to the needs of the space, with an emphasis on quality, care, and attention to detail.

  • Polished & Pristine serves clients from Sebastian to Fort Lauderdale, Florida. If you're unsure whether your property falls within our service area, please reach out and we'll be happy to discuss your location.

  • Simply submit a quote request through our website. You can also contact us via text or call at (561) 203-1940. We'll contact you to learn more about your space, discuss your needs, and arrange a walkthrough when appropriate before providing a quote.

  • We offer services based on each client's needs and the type of property. Whether you're looking for ongoing maintenance or a one-time cleaning, contact us to discuss the best option for your space.

  • When appropriate, we arrange a walkthrough to better understand the property, its condition, and your expectations. This helps us prepare an accurate quote and determine the scope of work.

  • Our arrangements depend on the service and the property's specific needs. We'll confirm what's included and discuss any special requirements before your appointment.

  • Yes. Polished & Pristine maintains business liability insurance as part of our commitment to operating professionally and giving our clients added peace of mind.

  • Preparation depends on the type of cleaning booked. We'll communicate any specific instructions in advance. In general, clearing personal belongings from the areas to be cleaned can help us work efficiently and focus on the details.